Privacy Policy
Last updated: January 2025
OnlineDrive ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our cloud storage service.
Information We Collect
We collect information that you provide directly to us, including:
- Account Information: When you create an account, we collect your name, email address, and password.
- Payment Information: If you purchase a paid plan, we collect payment details through our secure payment processor.
- Files and Content: We store the files you upload to our service.
- Usage Information: We collect information about how you use our service, including access times, pages viewed, and features used.
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Send technical notices, updates, and support messages
- Respond to your comments, questions, and customer service requests
- Monitor and analyze trends, usage, and activities
- Detect, investigate, and prevent fraudulent transactions and abuse
Data Storage and Security
Your files are stored in secure data centers located in your chosen region. We implement industry-standard security measures including:
- SSL/TLS encryption for data in transit
- Encryption for data at rest
- Regular security audits and monitoring
- Access controls and authentication measures
Data Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- With your consent or at your direction
- With service providers who assist in our operations
- To comply with legal obligations
- To protect the rights and safety of our users and others
Your Rights
You have the right to:
- Access and download your personal data
- Correct inaccurate information
- Delete your account and associated data
- Object to certain processing of your data
- Export your data in a portable format
Cookies
We use cookies and similar technologies to maintain your session, remember your preferences, and analyze how our service is used. You can control cookie settings through your browser.
Data Retention
We retain your information for as long as your account is active or as needed to provide services. If you delete your account, we will delete your files and personal information within 30 days, except where retention is required by law.
Children's Privacy
Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
Contact Us
If you have questions about this Privacy Policy, please contact us at:
Email: support@onlinedrive.io